One of the things that differentiate RAK Logistics from many other service providers is that all our global operations are on one single operating system.
CargoWise One is a highly modular, enterprise-class system that streamlines the operations, accounts and management of Logistics Service Providers. The solution has provided the company with a common, integrated global support platform that can be localized to the demands of each region as required.
Critical business advantages of CargoWise One include:
- The removal of double keying, and ability of all personnel to instantly access any shipment, record or piece of information increasing productivity and reducing labour costs.
- Ability to customise and personalise all customer facing documents (eg Invoices, Statements, Pre-Alerts, Manifests, Order Status and Delivery Advices).
- Deep audit tracking of all system and user actions. The result is significantly improved service, reduction in operating costs and an improvement in our ability to win (and retain) new clients.
“ We enjoyed hearing that DHL Global has now reversed their course by leaving the SAP platform and adopting the CargoWise One system. Their decision, again, validated our decision to use this robust platform. Our team implemented CargoWise One 3 ½ years ago after a thorough review of its diverse functionality and global integration. We felt the system was best in class and provided our customers with full global visibility and flexibility. ” - Stephanie Yeo, Director, IT & Training